Testimonials

Our Customers Love Us
  • A quality product installed and maintained by quality people!
    Heritage installed a high efficiency American Standard heating/cooling replacement unit about 18 months ago. They did an excellent job. They have performed a Fall/Winter and a Spring/Summer inspection and cleaning and it is working great. I especially like that my power bill has gone down noticeably.

    - Andrew Allan

  • Awesome
    Awesome service and professionalism. Best response I've ever been privileged to experience. From the quick call back to the quick response and the superior service provided by the techs, it's unbeatable. I will always refer them to everyone I know. Pricing accurate with the awesome service provided.

    - Charles T

  • No One Else Even Comes Close
    I highly recommend Heritage Heating & Cooling. We called them on Wednesday night at 8:30 and by Friday morning at 11:30 they were done installing a brand new American Standard, 5-ton, 16 SEER, two stage, variable speed furnace and A/C. The cost was $8000 less that the other two "leading" heating and cooling companies in the area (Spangler and Tiger). And just as important was the service we received. From Sarah who got us all set up over the phone to Elliot who came out the next day to listen to what are needs were to Jim and his team who were amazing, fast, and efficient at installing the system in 2 1/2 hours. Heritage Heating and Cooling exemplifies 5 star service.

    - Terry Holley

  • Customer focused, professional - not about the $.
    Heritage installed an HVAC 18 months ago. Very professional and answered all my questions. I recently had another company service (because I had an existing agreement) and they stated all kind of issues that needed to be corrected. Of course they didn't know this was a new system. Called Heritage and they offered to come out the same day to look at the issues identified. The timing wasn't good for me but they came out a day later and provided a service to check everything out. While the system was still under warranty, they could have charged me a service call but chose not too. They are a first class company and Jim has impressed me from my very first dealing with Heritage. I will be changing my service contract to Heritage. Veteran owned and customer oriented. Highly recommend using them as a service provider.

    - Ed

  • $150 annual maintenance agreement
    Very courteous and professional.

    - A/C tune up

  • I've used the twice already and would recommend to everyone.
    I have two heat pumps in my house and had to replace both within a year of each other. Heritage did them both and I was pleased with their workmanship and professionalism both times.

    - Steve

  • Fantastic Service - Highly Recommend!
    Heritage Heating and Cooling is fantastic! Our old A/C needed replacing, and Jim was out the next day for an estimate. After checking other companies, Jim's price, service quality, and availability made it easy for us to choose Heritage. On installation day, Jim and his team were promptly on time and very courteous, and we have been blessed with a nice, cool home ever since. We highly recommend Heritage Heating and Cooling! Andy and Debbie Kaiser, O'Fallon

    - Andy and Debbie Kaiser

  • Intergrity
    Heritage is a local business,, what a better way to help the community....Support your local businesses and business owners!!! If only ALL business/business owners were like him, professional, honest, and not only looking out for one self, the world would be a better place. He is always looking out for the customer in what is the best for them, not what is best for his bank account. Heritage and Jim are always available for any calls, even weekend emergencies. If I could clone him and his business to the new area we moved to, I would.

    - AuBuchon

  • Awesome! They all were very nice professional.
    Awesome! They all were very nice professional. Jim is very sincere and honest.

    - Sheila Agan

  • I highly recommend Heritage Heating & Cooling.
    These guys were absolutely great. Jim initially responded to my request for a review of my heating system. He was at my house with 3 hrs, He explained to me the problem and solutions. I had already had two other estimated on my problems. Jim was spot on, with the exception for the price. He bettered the 2 other bids by almost $1000. There was no question who I chose. Jim and his team were extremely professional, courtesy, above and beyond what I expected. They were timely, left no indication that they had even been here. He took the time to explain all the operations and he completed all warranty paper. I definitely will depend on Jim for all my future HVAC needs. I highly recommend Heritage Heating & Cooling. The best service I have every received in the past 30 years. Thank You Jim and crew for the great job you did for me.

    - Henry Knight

  • Would recommend!
    Hired this summer for A/C tune up. Tech was very professional, timely, and the work performed was excellent. Would recommend!

    - Rob Kotsybar

  • Awesome team work
    They all were very nice and professional. Jim explained to me the problem and solutions. Give us choices that will fit our house and our need.

    - PJ